Reference

Privacy Policy for Indonesian Accounts

At liattogel, this privacy policy explains what we collect when you open an account, how cookie and device records are used, and where you can ask for a…

Account DataCookie UseRequest RightsLocal Law

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What We Collect and Why

liattogel Service availability depends on jurisdiction. Users are responsible for checking local law before access.

We collect the details you send when you open an account, contact support, or ask for a correction, plus device, browser, and cookie data that helps us keep your session consistent. When you use DANA, OVO, GoPay, or QRIS, we keep the transaction reference tied to

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your profile so we can verify a request and handle disputes without storing more than needed. We use this data for login checks, request handling, and record-keeping duties. Access depends on local law and is available only where local law permits. If a record no longer
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serves those purposes, we remove or anonymize it on schedule. We do not use it for unrelated marketing, and we only pass it to service partners when their role is needed to process your request.

Service availability depends on jurisdiction. Users are responsible for checking local law before access.

CONTACT PATHS

How to Reach Our Privacy Team

Use the contact path that matches your request. Live chat is the quickest route for a correction, email works well for export or deletion requests, and the form inside your account helps us confirm that the request came from you. We read messages from 08:00 to 22:00 WIB, and the same path applies whether you are in Yogyakarta or elsewhere in Indonesia.

Team online

Live Chat

Open chat from the lobby if you need a fast correction, a login question, or a cookie choice change. We keep the thread linked to your account so we can verify the request before we act.

Email Request

Send a privacy request from your registered email when you need export or deletion, or when you want a written trail. We use the address on file to confirm identity before we process anything.

Account Form

Use the form inside your account for data updates, device access questions, or consent changes. It is the cleanest path when your profile details no longer match the phone or email you use.

STORAGE CHECK

How We Handle Your Data

We store only what helps us keep your account accurate: login records, device and cookie signals, and the transaction references tied to DANA, OVO, GoPay, and QRIS.

Account Details

We keep the details you type at sign-up, the device label you use, and the time of each login so…

Cookie Choices

Cookies remember your session, language, and form state. You can clear them in your browser or change browser permissions on…

Login Safety

We look for repeated logins, new device pairs, and unusual session changes to protect your account.

Retention Window

We keep records only as long as they are needed for support, disputes, security checks, or legal duty.

Change Requests

If your phone number, email, or name changes, send a correction request through chat or the form in your account.

Access Trail

Only staff who need the data to handle your request can see it.

Privacy Questions You May Ask

These answers explain what we keep, how long we keep it, and how you can contact us when you need a correction or deletion request. If your case depends on access or eligibility, local law controls and the service is available only where local law permits. For account records tied to DANA, OVO, GoPay, QRIS, chat or the in-account form is the fastest path.

It covers account setup details, cookies, device logs, support messages, and payment references tied to DANA, OVO, GoPay, or QRIS. We use them only for account handling, request response, security checks, and legal duty.

Yes. Send the request from your registered email, the in-account form, or live chat. We confirm it belongs to you before we change phone number, email, name, or other profile fields.

We keep the transaction reference, channel name, and status when you use DANA, OVO, GoPay, or QRIS. That lets us match the record to your account and resolve a disputed entry without storing extra data.

We keep each record only for as long as it is needed for support, security, or legal duty. When the purpose ends, we remove it from active systems or replace it with an anonymized record.

Only staff assigned to support, account checks, or request handling can access it, and they work under access logs. We do not hand your data to unrelated teams, and we limit partner access to the task they must perform.

If access or eligibility is restricted where you are, we do not offer the service there. Local law controls the answer, and our team will tell you which request paths remain available from your account.

Privacy Policy for Indonesian Accounts

How to Reach Our Privacy Team

Live Chat

Email Request

Account Form

How We Handle Your Data

Account Details

Cookie Choices

Login Safety

Retention Window

Change Requests

Access Trail

Privacy Questions You May Ask

01 What does your privacy policy cover?

02 Can I ask you to change my details?

03 Do you keep my payment records?

04 How long do you store my data?

05 Who can see my account data?

06 What if local law does not allow access?

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